Concluding Remarks on Training and Development

ByTharika Dilhari Tharika Dilhari -



Knowledgeable and innovative workforce is an asset to an organization and training is a necessity if companies are to participate in the global market places by offering high-quality products and services. Therefore, companies should design, implement, and evaluate appropriate training programs that help employees increase their productivity. Training prepares employees to use new technologies, function in new work systems such as virtual teams, and communicate and cooperate with peers or customers who may be from different cultural backgrounds. It is important to view training from a change perspective. Bench- marking training practices and re-engineering training processes are important prerequisites for creating a need for change. For new training practices to be accepted by employees and managers, trainers need to overcome resistance to change, manage the transition, shape the political dynamics, and use training to redefine the task. Formal and informal reinforcement is critical to ensure the training transfer in the work setting.

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